Agent Bios

Mark Hancock was born and raised in Wooster. He is a graduate of Wooster High School and Kent State University. Mark Joined Hancock Insurance in April of 2003 as a producing agent and became the owner of the agency in 2009. Mark currently lives in Wooster with his wife and two children. Mark is an active member of Wooster Church of the Nazarene where he has participated in many ministries over the years and is currently serving on the board. Mark enjoys woodworking and restoring antique cars. His current project is a 1965 Ford Galaxie.

Sheri Boals was born and raised in the Sterling area.  She is a graduate of Norwayne High School. Sheri has been a producer with Hancock Insurance since April 2007.  Sheri began her insurance career in 1978 and has worked in both the independent agency system and the company side of the business. Sheri is a member of Quota International of Wooster. She lives in Big Prairie with her husband Tim. They have two daughters, Kayla and Hannah.  Kayla recently married and her husband, Brant Duncan, is now a producer in the agency.  Hannah is a sophomore at the University of Mount Union. Sheri is an active member of the Shreve United Methodist Church. In her free time, Sheri enjoys heading to Lake Erie to spend time at their camper with friends and family.

Ralph Keplar started in the insurance business in 1961 with MetLife and joined Hancock Insurance in 1998. Ralph lives in Orrville with his wife Carolyn. They are parents of six daughters and eleven grandchildren. Ralph is active in Orrville Christian & Missionary Church, member of the Orrville Exchange Club, and Wayne-Holmes NAIFA. Ralph enjoys golf and high school sports.


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